The Most Productive Ways to Disagree Across Cultures

Should you disagree openly or find private channels for feedback? It depends on the cultural backgrounds of your team.

Li Shen, a young Chinese manager who eagerly accepted a job as a marketing manager for L’Oreal after doing her MBA in Europe found herself working at the company’s Shanghai office. Her excellent command of English and acceptable French gave her confidence when dealing with her European colleagues. She didn’t feel there was a cultural gap between her and her European peers, until she was invited to Paris to present her ideas about a marketing campaign in China.

“I prepared my presentation tirelessly,” she recalls. “I spent all thirteen hours of the plane ride from Shanghai rehearsing each slide so my points would be convincing.”

There were 12 people in the meeting and…keep reading here

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